Keynote Speakers
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Robert Steven Kaplan
Goldman Sachs Vice Chair, Former President of the Federal Reserve Bank of Dallas
I’ve seen the economy from the inside out on Wall Street and at the Fed. During COVID, we injected over $4 trillion into the U.S. economy to keep it afloat. Now, with changing rates, global tariffs, and mounting uncertainty, I’ll share what’s coming next and what your CFO playbook isn’t ready for.
Session Slides Coming Soon
Joseph Grass
Director of Credit & A/R
Kelly Gutierrez
Cash Applications Manager
Chason Dancer
Credit Manager
We used to think DSO was a only collections problem. We were wrong. The problem was messy, manual cash application, which wasted collector time and buried the right dollars in a swamp of 600,000 invoices. Collectors were chasing the wrong customers. By achieving 90%+ Straight-Through Cash App, we cleaned up the A/R, prioritized 15,000 customers, and cut DSO by 20 days. Focusing on the right dollars unlocked $20 million in cash flow which gave us the working capital to support 15+ acquisitions without tapping into our credit line.
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Jennifer Kirk
Director, Corporate Financial Planning & Analysis
When Carestream split into two companies, reporting couldn’t miss a beat despite new expectations & requirements. Jennifer Kirk shares how her team replaced a rigid legacy platform, transferred consolidation know-how to a new team, and rebuilt planning/forecasting and reporting for speed and control. The result: close-day consolidation runtime dropped from 2.5 hours to 2 minutes without sacrificing auditability, and 25% faster month-end close was achieved.
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Kathy Rotondo
SVP and COO
Retailer deductions are evolving, new compliance fees, creative chargebacks, complex trade promotion claims, and post-audits are reshaping the challenges faced by suppliers. This session provides practical strategies and insights to help teams stay ahead. Discover how to utilize purchase order data and customer guides to implement effective preventive measures. We’ll also explore emerging trends, including the increased scrutiny of retailer analytics and rising vendor compliance fees.
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Dilanthi De Alwis
Chief Financial Officer
Most finance careers stall not because of lack of skill, but because of the roles we choose to stay in. In this career development workshop, I’ll share how my own career evolved from execution-focused finance roles into broader leadership. We’ll discuss taking on hard assignments, building credibility through results, and adapting to changes in technology and teams. The session is an open, practical conversation aimed at helping you move to the next level.
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Sophy Lakshmanan
Controller
We used to close the books in 15 days. Every month-end felt like a race against time. 1,000 events, manual revenue accruals, hundreds of journal entries. And then fixing the errors after that. It was chaos. To achieve GAAP compliance without hiring 10 people, we made one bold bet: automating daily revenue reconciliation. Today, 70% of our revenue is processed and posted automatically. No more downloading and uploading JEs. No more end-of-month crunch. Our close now takes 5 days. And the best part? It’s all on autopilot.
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Jamie Garbis
VP - Treasury, Credit, & Collection
When growing, you can throw more people or technology at a problem, but the latter is almost always cheaper and more efficient. Learn firsthand how to become an expert in replacing tedious, manual, and inefficient processes with technology. Gain insights on initiating scalable, lasting improvements. Join this session to transform your finance operations and maximize efficiency.
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Jennifer Riddle
Director, Finance Transformation
We had DSOs above 80 days, zero automation, and teams manually keying cash across 100,000+ invoices a month. Instead of fixing the easy edges, we went straight to the hardest problems like legacy ERPs, Excel-driven workflows, and manual cash application. We didn’t try to boil the ocean; we took a deliberate first bite. The result: 50% straight-through cash application on Day 1 & 15 Day Reduction in DSO for one of the entities shortly to follow go live.
Download Session SlidesBefore automation, 34 team members manually applied cash-hunting down remittance details, pulling lockbox files, and matching thousands of high-volume, low-dollar invoices. The real test was adoption. When the cash application team became the system’s strongest advocates, we knew it had succeeded. Today, we’ve repurposed 15 roles, automated every major payment type, and given collections full self-serve visibility into payments.
Heather Bennett
VP, Treasury
Blaine Carnprobst
Senior VP, Receivables Product Advisor
Jess Scheer
Senior Content Manager
AP wants to delay payments. AR wants to collect fast. This workshop pulls back the curtain on both sides of the cashflow tug-of-war. IOFM shares exclusive AP benchmarking insights; like how top performers touch less than 10% of invoices, process 2.4x faster, and pay 74% on time. If you’re in AP, learn what it takes to be best in class. If you’re in AR, get a sneak peek behind enemy lines.
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Roxane Gray
VP, Digital & Financial Operations
At $3B in revenue, we had 15,000 customers but had bandwidth to only touch top 150 large ones. Sales blamed A/R for blocked orders. A/R blames Sales for bad credit. Now, our AI agents score every customer, automate credit decisions, and scales our past due customer coverage with automated dunning. Credit holds once took days now resolved in 15 minutes. Our past dues have dropped 50%, monthly bad debt reduced by $2.1M, and $240M in new credit has been extended to customers.
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Tyler Shultz
Whistleblower
How does a company raise $700 million and reach a $10 billion valuation without working tech? I was just 23 when I uncovered the fraud at Theranos. In this candid conversation, I’ll unpack how financial hype, boardroom blind spots, and broken ethics created Silicon Valley’s most infamous collapse, and what every finance leader can learn from it.
Session Slides Coming Soon
John Bradbury
Finance Director, Transformation & New Business, Global Finance Services
Reckitt had HighRadius and automation, but every region ran things differently meaning delays, blocked orders, and margin leakage => missed opportunities. The fix? A single global O2C template rolled out across North America, UKI and Iberia. Now, c.90% of cash posts automatically, deductions are being auto-coded, Days Deduction Outstanding has reduced from 34 to 22 days. This has also enabled c.£10M in working capital improvements and >£2M in operational costs, so the model is paying for itself! Next up: Agentic AI for same-day claim denial, increased use of generic parser to transform deductions and unlock further value.
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Kellie Fischer
CFO
In 2010, we filed for bankruptcy. In 2023, we won it all. But now the pressure’s different. We are navigating rising player costs, streaming revenue cliffs, and the economics of a repeat title run. The stakes are higher, the margins are tighter, and there’s no salary cap safety net. To win the next Series, it’ll take more than a deep bullpen. It takes a whole new playbook.
Session Slides Coming Soon
Joy Krugel
Credit Manager, Shared Services
At Johnsonville, Cash App became the central hub for accounts receivable (A/R). With 95% automation, we didn’t just post faster, we set off a domino effect. Collector worklists are cleaner, deductions are auto-tagged for faster resolution, and credit hold orders reduced by 56% to enable more sales. It boosted team productivity by 78%, but more importantly, it turned cash application into the engine powering every downstream A/R function.
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Tammy Schultz
Director-Financial Operation
Meagan Crofutt
Financial Operations Manager
With four collectors managing 35,000+ customers, we were drowning in follow-ups. So we automated what didn’t need human judgment. AI agents automated dunning and built our daily worklists based on customer payment behavior and risk signals. Collectors got back over 1,200 hours a year reinvested into actual customer conversations. That shift cut past-due accounts by 41% and skyrocketed contact volume. And we’re just getting started.
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Pamela Spencer
Segment Controller
With 22 companies and 4 instances, our close process was a labyrinth of spreadsheets, emails, and late nights. By automating reconciliations across bank and GL, we cut report prep time from 4 hours to 30 minutes and shaved nearly 2 days off our monthly cash close. Now, with audit-ready reconciliations, our team focuses less on firefighting and more on financial strategy. Pavion is now a private company functioning as a public company.
Download Session SlidesEvery payment transaction carries untapped potential—opportunities to reduce costs, improve cash flow, and strengthen financial strategy. Yet many businesses overlook these hidden opportunities. In this session, we’ll reveal how companies are leveraging smarter payment strategies – from interchange fee optimization to surcharge assessment to secure telephony payments – to increase margins and transform payments into powerful tools. We’ll uncover how industry leaders are turning payments into a game-changing advantage.
Bo Wright
Sales Director
Grafton Potter
Senior Vice President of Sales
Jason Gromyko
Enterprise Partnership Manager
Loee Matousek
Head of Strategic Partnerships
Joe Canniff
Director, Payments
Eric Bushman
AVP, Solution Engineering - Payments
Session Slides Coming Soon
Gerard Taylor
VP Finance, Shared Services
Acquisitions used to mean ERP headaches, integration delays, and more headcount. Not anymore. Learn how we are scaling collections across 60+ systems with one unified playbook. No matter the ERP, data gets pulled into HighRadius, offshored, and managed from a central cockpit - unlocking limitless scale. It’s “centralized function, decentralized people” in action.
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Richard Grajales
Sr. Treasury Analyst
Our close used to take 20 days. Bank recs alone ate up 60+ hours and we still worried about missing fraud. Now we reconcile 94,000 line items a day across hundreds of accounts and entities. 99.99% matched. Zero variance. Close done in 7 days. Now the only thing that breaks at month-end is for lunch.
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Jacob Whetstone
Director, Invoice to Cash
Top-down forecasting skips the one thing that matters: customer behavior. We went bottom-up, analyzing how each customer actually pays. Across 1M invoices and hundreds of buyer relationships. The result? 99% accuracy and 37% drop in Past Dues. We’ll discuss how we mapped payment signals and found patterns in remittance data. It’s made A/R the most predictable (and actionable) number on the balance sheet.
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Michele Strong
Sr Director of AP and OTC Shared Services
Every entity had its own process. Every bank has its own portal. Reconciling cash across 15 Pavion companies was like chasing shadows. We burned down the silos with a single platform now powering payments, credit, collections, and reconciliation. Cash Application which took 3 Days came down to 1. No manual touch. Improved FTE Productivity by 30%.
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Kayle Jerome
Accounting Specialist
We thought our bottleneck was staffing. It turned out to be a structure. Centralizing invoice intake revealed the real constraint and fixed it. When we lost a team member during peak season, recognition still rose to 96%. That shift let us absorb 1 new hospital without expanding headcount.
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Johannes Denson
Chief Financial Officer
A long close isn’t an efficiency problem; it's a governance problem. When consolidation runs on 18,000+ spreadsheets, email approvals, and manual intercompany clean-up, leaders make decisions on stale reality. In this session, I’ll share how we redesigned close and consolidation for ‘always-ready’ reporting, standardized rules, automated eliminations, early exception detection, and how the right technology partner helped us compress the distance between what happened and what’s true. Result? I sleep more peacefully.
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Brandon Reed
Deputy Controller, Senior Director of Finance
We didn’t reduce headcount; we made our team smarter. With AI as a co-pilot, more than half of eligible invoices flow touchless, cutting lead time to 2.6 days across 25K+ invoices a year. Community users now enter their own data, freeing AP to review, analyze, and drive the 55% productivity boost we achieved.
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Eric O’Link
Controller
Anchored on workload balancing and reduced days-to-close, Anderson Dahlen transformed month-end execution through centralized checklists and real-time visibility to executives. Accountants rebalance work before bottlenecks escalate, and the solution brought in the efficiencies mitigating the risks posed by team member retirements. The result is a one-day reduction in close time - an 18% faster, more predictable close built on confidence, not chaos.
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Jacob Whetstone
Director, Invoice to Cash
Facing over a million deductions from big-box retailers, we knew going toe-to-toe the old way wouldn’t scale. So we overhauled the process with AI agents, automating backups from 25+ portals, linking proofs, and scoring every claim. Days Deductions Outstanding dropped by 25. We’ll discuss our playbook for recovering F&B deductions faster.
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Reda Ibrahim
GPO
Air France KLM achieved a 54% lift in A/R automation and complete visibility across all BUs in just 3 months. With 80% of payment volumes lacking remittances, HighRadius automated both A/R and non-A/R flows, freeing analysts to send 14 automated emails/day, while the ERP System handled final bookings. A decentralized ambassador model ensured adoption and sustained KPI gains across regions.
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Lisa Lansaw
Director, Global Credit Collections
Value is often hidden where you least expect it. We had DSOs in the 90s with zero automation. We understood that legacy gaps weren't just hurdles; they were opportunities. By believing in a "hardest-first" strategy, we replaced Excel workflows with AI agents. The result? Slashed DSO by 79 days and unlocking $37M in additional working capital!
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Bardo Bardelli
CFO
James Eastland
Director of Finance - NA
When I started my new role as a CFO, even basic reports looked foreign. The books were compliant but weren’t self-explanatory. That’s when we decided: no more duct tape. We introduced a centralized checklist, rolled out automated reconciliations, and are now building anomaly detection into the process. We’ve cleaned up decades of noise. Automated nine of our most complex journal entries, reached 80% touchless bank reconciliation, and expect to achieve 50% productivity gains after full-scope go-live. We’re not chasing perfection, but we’re finally getting close.
Download Session SlidesMost teams measure how fast they clear deductions. Few ask why they keep happening. In a market where margins are tight, we rethought the playbook - starting with AI-driven valid vs. invalid classification, tightening thresholds with 90%+ confidence, and fixing pricing issues before invoices go out. The result? Higher recovery rates, lower write-offs, and fewer repeat claims. We’ll share how technology, process discipline, and root-cause correction turned deductions from a clean-up function into a margin lever.
Bryan Hamlin
Director of Finance
Rebecca Bowman
Managing Director, Global Process Owner, OTC
Session Slides Coming Soon
Denise Mendes
Vice President Credit and Accounts Receivable (AR) Operations
Our DSO was stuck at 69 days, $120M sat past due, and credit card fees ate into margins. Month-end close stretched on for weeks. Now we’ve freed up $30M in cash flow, and cut $5.5M in card fees. We’ll break down how connecting credit, collections, cash application payments, and e-invoicing on a single platform made it all possible.
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Michaelle R. Keiffer
Senior Director
Vignesh Ravichandran
Finance Automation Supervisor
Organizations invest heavily in HighRadius to streamline receivables, payables, and treasury operations, but are they truly unlocking its full potential? This session explores strategies to maximize ROI by moving beyond basic implementation toward advanced optimization. We’ll cover practical approaches to leverage automation, analytics, and integration capabilities that drive measurable impact across finance processes. Attendees will learn how to identify underutilized features, align HighRadius with evolving business priorities, and implement best practices that accelerate value realization. Whether you’re early in your journey or seeking to elevate existing workflows, this session will provide actionable insights to help you achieve greater efficiency, visibility, and financial performance.
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Nik Sambourskiy
Director
As we crossed $1T AUM and continued acquiring firms, our cash application process couldn’t keep pace with the business. Each acquisition brought new billing schedules, inconsistent remittance formats, and more manual work for our Finance team. We needed a way to scale without adding a headcount. By moving to AI-driven cash application with Riveron and HighRadius, more than 70% of our payments now match automatically, we avoided over $300K in additional FTE cost, and we’ve freed up 3,000 hours a year for real analysis instead of manual matching.
Session Slides Coming Soon
Keynote
Dr. Tim Naddy
CFO
I run finance for a minor league team that dances on dugouts, rewrites the rulebook, and sells out 40,000-seat major league stadiums. We’ve 10X’d revenue, tripled headcount, and gone from scrappy to viral. Behind the banana suits and TikToks? Serious operations, forecasting chaos, and now… AI. Managing finance has never been this fun (or this fast).
Session Slides Coming Soon
Jorge Turruellas
Vice President, Treasurer
Michele Strong
Sr Director of AP and OTC Shared Services
Pamela Spencer
Segment Controller
We were logging into 128 bank accounts, reconciling across 4 ERP instances, and applying cash with 15 different playbooks. It worked, until it didn’t. Now? Treasury reports take 30 minutes instead of 6 hours. Cash close is 2 days faster. 97% Straight-Through Cash Application. In this session, we’ll share the blueprint for what happens when you stop reacting and start building.
Download Session SlidesGE Healthcare didn’t replace a broken system - they outgrew a successful one. With a sophisticated homegrown collections platform already in place, the challenge wasn’t capability, it was scalability. In this session, discover how GE Healthcare co-innovated with Genpact and HighRadius to shift from rules-based collections to AI-driven prioritization across 60 countries - unlocking a 66% reduction in gross past dues. This is a story about conviction, calibration, and converting complexity into cash at scale.
Christine Vaccaro
Executive- Global OTC Process
Erick Boeckeler
Executive - Digital Transformation Leader
Dilanthi De Alwis
Chief Financial Officer
When I joined Traffix, the company had grown from $60M to $1B. But with limited infrastructure and systems to support. A/R was disconnected across teams, bad debt provisions had crossed $4 million, and we had no visibility into what collectors were doing. We rebuilt the process from scratch with AI agents, introducing prioritized worklists, automated dunning, and productivity benchmarks. In less than a year, we reduced our cash conversion cycle from 17 to 1 day and cleared millions in past dues.
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Michael Kovacs
Global Controller
With 18,000+ annual transactions, our month-end was a maze of spreadsheets, emails, and guesswork. By centralizing our checklist and standardizing reconciliations across every division, we moved from zero visibility to 98-99% completion accuracy and eliminated audit issues entirely. GAAP reviews that once required pages of corrections now come back with less than 1% adjustments. Today, the process is consistent, compliant, and controlled, giving us a close we can finally trust.
Download Session SlidesCollections once meant chasing data silos, manual tasks, and slow turnaround times. The future? Hybrid: human insight guided—and multiplied—by intelligent automation. In this session, Altus is joined by ResMed as a special guest to share a real-world perspective on how organizations are predicting payment behaviors with greater accuracy, automating repetitive tasks, and personalizing outreach at scale—freeing collectors to focus on strategic accounts. Learn how the right combination of technology and talent is cutting revenue cycle times, boosting account coverage, and driving more consistent, predictable cash flow—without operational compromise.
Tarn Shant
Chief Technology Officer
Dan Grenemyer
National Account Manager
Garfield Minto
Senior Manager, Credit & Collections, CICP
Rohit Patel
Senior Director Finance, EFS
Session Slides Coming Soon
Keynote
Sashi Narahari
Founder & CEO
A Ponzi scheme works when the next buyer funds the last one. Eventually, when there’s no one left to buy in, it collapses. In GenAI’s world, NVIDIA hit a $4 trillion market cap selling GPUs to big tech. Those tech giants are now selling GenAI dreams to enterprises, who are scrambling to fund AI initiatives, many with no ROI in sight. Will GBS and Finance be the next buyers in line? This keynote breaks down the real story behind AI adoption.
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Brajesh Jha
SVP and Global Leader, AI Value Transformations
AI is on every CFO agenda. Yet value often stalls at scale. What’s the hidden constraint between pilots and measurable impact? Join this keynote to uncover the critical, often-overlooked elements that make AI work in the real world.
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Jeremy Oswald
Sr. Director, Financial Services
60,000 missed attempts and rising A/R balances had BSN Sports stuck, until they cranked up the Metallica…and some automation. The result? Automated dunning emails and a new in-app outbound call module complete with scripts, contacts, call transcriptions, and auto-drafted follow-ups. One collector now covers 4x more accounts. Past dues dropped 50%, card fees cut by $500K. We'll even cover which songs worked best!
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Khristina Thomas
Sr. Director - Settlement Operations
In high-volume insurance payments, an erroneous payment caught too late often means a costly write-off. At One Inc., slow reconciliations across 75Mn+ transactions once left errors undiscovered until funds were withdrawn. Khristina shares how her team transitioned to same-day reconciliations and continuous close with HighRadius, resulting in reduced write-offs, accelerated reversals, and achieved a 5-Day month end Close.
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Glisson Inguito
Treasurer & Director, Treasury
Every few years it’s a new crisis: DotCom, financial meltdown, pandemic, trade wars. Each one hits liquidity differently. For us, resilience means more than bracing for impact. By shifting to bottom-up AI forecasting, we reach 95–97% accuracy, cut daily cash-management time from 2 hours to 15 minutes, and saved $1.3M (currently) $1.6M in interest. Now our Treasury doesn’t just react to shocks. We simulate multiple scenarios weekly among a number of assumptions and projections from various departments and make real decisions with real data.
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Whistleblower
CFO
CFO
Goldman Sachs Vice Chair, Former President of the Federal Reserve Bank of Dallas
Founder & CEO
Director, Invoice to Cash
Vice President Credit and Accounts Receivable (AR) Operations
Treasurer & Director, Treasury
President, CEO
CFO
Director of Finance - NA
Controller
Sr. Director - Settlement Operations
Sr Director of AP and OTC Shared Services
Segment Controller
Sr. Director, Financial Services
Director-Financial Operation
Financial Operations Manager
Director of Credit & A/R
Cash Applications Manager
Credit Manager
Credit Manager, Shared Services
Sr. Treasury Analyst
Chief Technology Officer
National Account Manager
Principal, Finance Automation Practice Lead
Senior Director
Finance Automation Supervisor
SVP and COO
Director
Global Controller
Finance Director, Transformation & New Business, Global Finance Services
VP Finance, Shared Services
VP - Treasury, Credit, & Collection
Senior Content Manager
VP, Digital & Financial Operations
Chief Financial Officer
VP, Treasury
Senior VP, Receivables Product Advisor
Controller
Director, Global Credit Collections
Director, Finance Transformation
O2C and Artificial Intelligence Leader
Director, Payments
Sales Director
Deputy Controller, Senior Director of Finance
Vice President, Treasurer
Executive- Global OTC Process
Executive - Digital Transformation Leader
AVP, Solution Engineering - Payments
Vice President, R2R Products
Senior Vice President of Sales
Vice President - Product Management
Vice President, Invoice to Cash Enterprise
Vice President, Invoice-to-Cash Practice
Solution Director
GPO
Enterprise Partnership Manager
Head of Strategic Partnerships
Director, Corporate Financial Planning & Analysis
Senior AI Strategist
Director of Finance
Managing Director, Global Process Owner, OTC
Senior Manager, Credit & Collections, CICP
Senior Director Finance, EFS
Chief Financial Officer
Accounting Specialist
SVP and Global Leader, AI Value Transformations
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