“It’s the Berries” Breakfast

“Swell! Hot Dawg!” Lunch

Giggle Water Happy Hour

Prohibition Supperclub

Join us for an entertaining supperclub experience

Full-Throttle: Land N Sea Distributing Company Turbocharges the Credit Operations Engine for 15,000 Customers

Paul Watters, Director Worldwide Credit & Treasury
Land N Sea is the leading distributor of marine part and accessories throughout the US, Canada and Latin America. With over 15,000 active customers and growing by nearly 10% every year, the credit team confronted rough seas in the slow onboarding of new customers in keeping pace with the volume of periodic credit reviews. Learn how Land N Sea turbocharged credit operations to support high sales growth while lowering credit risk exposure and onboarding customers 100% faster.

In Good Shape: The adidas Regimen for Running a Best-in-Class A/R Department

Tracie Duncan, Senior Director of Credit, AR, and Collections
Chris Land, Senior Business Analyst
adidas strives to maintain the edge of its optimized accounts receivable department by continuously improving performance and delivering cost savings. Attend this session as adidas walks us through their journey – from improving the onboarding of new customers, streamlining claims processing, implementing a self-service invoicing and payments portal to strategically leveraging convenience fees to reduce the cost of credit card interchange fees by half - from 3% to 1.5% of transaction amount.

Master the Payments Mix: How A/R Could Reduce the Cost to Serve Customers and Improve Profitability on Every Transaction

Rob Unger, Senior Director Product Management & Strategic Initiatives
In this session, NACHA goes deep on the options and opportunities you have to directly impact receivables and cash flow metrics like days sales outstanding (DSO), receivables carrying cost, hurdle rate, and collection effectiveness by driving customers to pay invoices in ways that reduce costs and improve the bottom line. Learn how to effectively manage costs associated with receiving and posting payments and how to migrate customers to payment methods with lower transactional and processing costs.

Booming Business: The BOSE Blueprint for Refocusing Resources to More Value-Added Tasks Through Increased Hit-Rates and Improved Deductions Coding Via A/R Integration

Alisha Quitt, Global Process Order to Cash Manager
Yesenia (Jesse) Bates, Credit & Collections Supervisor
With a mandate to focus on driving more value for customers and increasing visibility into existing accounts and deductions, the BOSE credit-to-cash team was instead occupied with manual cash application, deduction coding for tens of thousands of line items and with collecting claim backup and related documentation to research and close deductions. Learn how an integrated process eliminated 80+% of payment processing for their key large accounts, saved their analysts 10-12 hours a week of coding deductions and collecting backup, and allowed them to focus on their core mission of improving customer service and eliminating deductions backlog.

Bringing Home the Bacon: Hormel’s Recipe to Reduce DDO by 30% in the Face of a 57% Increase in New Deductions

Roger Anderson, Supervisor Support Services
With entirely manual processes and multiple deduction management systems, Hormel faced efficiency obstacles with their deductions workflow, including finding the right debit memos, reconciling deduction line items to specific SKUs, and enforcing trade promotion budgets. Learn the process Hormel deployed to transition from siloed deduction management systems to a single unified solution, transform their manual, paper intensive processes and present their deductions analysts with research-ready deductions.

Looks like a Job for A/R: How Express Employment Achieved Same-Day Payment Posting with 85% Automation for Check and ACH Payment

Angela Richards, Accounts Receivable Director
Volume is nothing new to Express Employment. With more than $3B in revenue, Express Employment processes nearly 25,000 invoices per week. Manual cash application processes for checks and paper remittance made same-day cash posting difficult, resulting in overtime. Even electronic ACH payments were being manually processed with remittance manually collected across emails and customer portals. Learn how Express Employment’s A/R team boosted efficiency, cut costs and eliminated overtime while supporting growth by automating same-day cash application and enabling a single source for all payments types across multiple geographies.

Writing the Chapter on Success: How EBSCO Is Turning Cash Application Drama into a Dollar-Saving Fairytale

Carolyn Etress, Director of Accounts Receivable
EBSCO faced trials with an overwhelming volume of labor-intensive tasks, including manual electronic remittance capture, interfacing with customers that do not provide remittance, and a large volume of deductions (25% of all payments are short pays). Hear from Carolyn Etress on how the EBSCO team is re-engineering their workflows and deploying technology to easily integrate with SAP and support faster and more cost-efficient payment processing.

How Huntsman Automated Credit-to-cash with SAP Receivables Management Enriched with Integrated Receivables Automation Across 5 Business Units and 4 SAP Instances

Molly Pryor, Assistant Treasurer
With multiple business units, business processes and systems, Huntsman was challenged to rationalize its credit, collections and disputes operations. Learn how the chemicals manufacturer planned and executed a project to redesign and synchronize credit and receivables processes into a single SAP Receivables Management system, enriched with integrated receivables automation. Discuss the steps taken, the changes made and the impact they delivered to improve control, increase five-fold the number of accounts covered by collections team, reduce deduction aging and past due A/R and to improve cash flow by tens of millions of dollars.

Product Demo Innovation Stations

The future is now. See cloud-based A/R robotics process automation in action. Understand how technology is already impacting the credit and A/R workplace and how you should make the most of it with your team and in your career. Get questions answered and concerns addressed.

Customer Success Corner

Meet the Customer Success team, your partner in post-go live support, and discover how they are your customer advocate within HighRadius.