A Starbucks Guide to Achieving 95% Zero-Touch, Straight-Through Cash Posting for 2 Million Payment Line Items Annually.

Starbucks spills the beans on the challenges that arose with processing multiple payment methods - from checks to ACH, dealing with decoupled remittances from email, spreadsheets, and web portals, and accurately identifying invoice numbers, handling discounts, and posting cash for hundreds of thousands of line items each month.

Martha McElroy-Rojas, Director, Customer Financial Services - Starbucks Coffee
Tammy Colburn, Senior Accounting Manager, A/R – Starbucks Coffee

Request Form