Fighting Big-Box Retailers to Recover $25.5M in Deductions

Facing over a million deductions from big-box retailers, Danone North America clawed back $25.5 million in just 100 days. Their secret? Automated tools that sifted through customer data and workflows to validate every deduction. Here's how they did it—and why it worked.

Managing A/R When Under A Cyber Attack

December 22, 2023: systems went dark due to a ransomware attack, halting $90 million in sales and $79 million in aging balances. With no ERP for a month, CKS used Collections and Cash Application modules to recover and avoid disaster. Could your A/R survive being held hostage?

Closing 35 Bank Accounts in 9 Months

Managing 100+ accounts across 22 companies used to take us four hours a day. Now? Reporting time is down 75%, we’ve unlocked millions through smarter decisions, and our cash flow visibility stretches 12 months ahead. Things run so smoothly, we finally have time to debate next quarter’s interest rate projections.

Transaction Matching Under 5 Min Across 400 Different Locations

Managing reconciliation across 400+ locations with multiple payment sources is no small feat. Noodles & Company transformed its reconciliation process by centralizing data, automating matching, and simplifying journal entries—all while maintaining complete control and transparency. With seamless data imports, real-time visibility, and a 90%+ auto-match rate, they’ve set the foundation for future expansions, including third-party reconciliations for platforms.

Benchmarking Our Way To Best in Class A/R

We thought we were running a tight A/R operation—until the benchmark said we can do way better. 55% past due, $785M outstanding, and opportunities we didn’t even know existed. Now, we’re set to automate our old spreadsheets, gain more visibility and bring in more cash flow and move into best-in-class A/R.

How Red Bull Moved 10,000 Stores to Digital Payments

10,000 mom-and-pop stores meant stacks of checks and hours chasing payments. Within a year, Red Bull transitioned 65% of customers to digital payments, cutting manual work and late nights. Now, the team jokes they finally have time to enjoy a Red Bull.

No Blip' Spinoff: Replacing 15 Years of A/R in One Day

What happens when your old A/R tool just can’t keep up? GE Healthcare faced this dilemma during their spinoff. With a change management playbook that avoided downtime and disruption, they replaced their 15-year-old system and unlocked measurable wins like lower DSO and faster Collections.

$2 Million Saved Annually in Duplicate Payments Across 1,800+ Shop Locations

With 1,800 stores and 10 million invoices, duplicate payments were inevitable. But with HighRadius' Anomaly Detection, Caliber saved $2 million annually by catching errors before payments went through.

New Rules of Liquidity: Thriving Amid Tighter Credit and Rising Rates

Liquidity is under attack. 73% of companies are struggling with tighter credit, and interest rates are at a 20-year high. Coupled with federal government policy uncertainty, top Treasuries are fighting back. Centralizing payables, leveraging advanced cash pooling, and unlocking millions in working capital. In a volatile market, are you leading the way or falling behind?

Cash Application Automation To Improve Customer Satisfaction

The final week of the quarter. Staff shortages, unexpected absences, and a resignation. Migrating to HighRadius gave us the control: $2 million in daily payments processed straight through, same-day cash posting, and a clean close. Want to know how we did it?

Two Weeks Behind : Turned into Same-Day Clearing

Every day felt like a storm we couldn’t outrun. Chargebacks from Amazon hit us without warning, credit holds kept shipments hostage, and invoices piled higher than we could clear. Matching payments took hours, claims dragged for days, and the pressure never let up. Then we found a way out. Touchless cash posting. Bulk claim resolutions. Shipments moving on time. How did we turn chaos into clarity?

Ultimate Credit & Collection Playbook : Data-Backed Strategies for Success

Placing an account within 30 days boosts collectability by 50%, but after 120 days, it drops below 20%. Timing is key. This panel reveals critical insights, practical tips, and how to make collections more predictable.

CFOs Are the New Sales Chiefs: Winning the Revenue Game

$5.3 billion in new revenue—not from sales, but from CFOs. IDC reveals how finance leaders are using analytics, digital payments, and customer insights to drive growth. Here’s the playbook transforming CFOs into key revenue drivers.

Digital Transformation: How to Beat the 85% Failure Rate By Choosing The Right Vendor

So, how do you beat the odds? By changing the game. A phased approach helped break down pockets of resistance. Strong governance turned confusion into clarity. And a shared vision helped align teams. This isn’t about betting it all—it’s about making the moves others miss.

Powering CPG Retail Success with AWS

The Future of Accounts Payable – From Back-Office to Strategic Powerhouse

Join us for an engaging panel discussion on the evolution of Accounts Payable! Our experts will explore key AP challenges, the impact of AI on the future of AP, and best practices for optimizing your processes. Whether you’re looking to streamline operations, enhance compliance, or leverage automation, this session will provide valuable insights. Bring your questions and be part of the conversation!

Reducing Deductions Backlog by 85% And Increasing Recovery Rate By 3X

120,000 deductions. A 26,000-item backlog. Settlements dragged on for 60 days, leaving millions at risk—until HP Hood overhauled everything. With automation, they cut deductions by 85%, slashed settlement times to 12 days, and increased annual recovery of invalid claims by 300%.

School of Hard Collections: Collecting Every Penny

Collections at Texas A&M aren’t just about tuition—they include research projects, utility bills, and testing services. With 3,000 past-due notices, one person managing collections, and a requirement by state law to chase even one-cent invoices, the system was stretched to its limits.

AI Explained By Someone Who Barely Gets It

What’s a "Neural Net", exactly? How much does it resemble the brain? And will I at least make it through my lifetime before the AI-pocalypse? Technical stuff, explained by the person you trust most to do it—the Marketing Guy.

Inside Red Bull’s Finance Engine: Untold Story of Automation & Millions in Value Creation

In CPG, margins are razor-thin, and cash flow is king. Red Bull pushes limits on the track, in the air, and in business—but finance was stuck in the slow lane. That changed. Now, it runs like a high-performance engine—automated processes, agent enhanced workflows, digital payments, improving margins and strengthening customer relationships.

89% Faster Reconciliations. What We Fixed

100+ bank accounts, 650 GLs, and reconciliations that felt endless. Days turned into weeks as fragmented workflows buried our team in manual tasks. Compliance risks loomed, and burnout became the norm. Then automation stepped in. 80% of discrepancies resolved instantly, reconciliations cut by 89%. Chaos turned to clarity. Here's what we did.

The Collections Reinvention: How TransUnion Went from Chasing to Enabling Payment

25 collectors, 6 billing systems, and $469M in outstanding A/R—collections at TransUnion was a tangled web of inefficiencies. No SLAs, scattered customer data, and manual tracking slowed everything down. Bringing collections in-house changed the game. See how they did it!

Unlocking $30M in Cash Flows through Full-Cycle F&A Transformation

With DSO stuck at 69 days and millions locked in cash flow, change was urgent. Today, 85% of payments process straight through, DSO is down 9 days, and $30M in cash flow is unlocked. How? Lower credit card fees, better forecasting, and faster bank reconciliations. Here’s how it all happened.

Credit Masterclass: Zero Bad Debt for 4 Years Running

1,000 customers and $1.5 billion in receivables, yet zero bad debt for four years. How? CP Chem’s credit team mastered automation, slashed review times from 60 minutes to 5, and proved that bad debt doesn’t stand a chance when you get it right.

How Snowflake Transformed its Credit & Collections with Data-Driven Automation

Snowflake used HighRadius’ DAAS to unify collections data, streamline AR processes, and enable smarter decisions. Discover how they optimized credit decisions, customer onboarding, collections, and dashboard reporting.

What High-Performing A/R Teams Get Wrong—and How to Fix It

What if hitting DSO targets is masking deeper issues? Automation may streamline processes, but it can create blind spots—straining customer trust, amplifying cultural friction, and exposing flaws in traditional metrics. Are your A/R metrics solving problems or hiding them?

NOV’s Gameplan: Taming A/R Chaos Amid an ERP Apocalypse

150 ERPs down to 75, aiming for 3. And that’s the easy part. Faced with the challenge of merging billions in receivables across disparate systems, NOV zeroed in on slashing DSO, boosting collections, and cutting costs. No reason to reinvent the wheel - let's talk about how to roll it faster.

10 Acquisitions. 3x Cash Conversion. Same Headcount

12,733 customers, a $30M cash flow gap, and rapid growth. DXP tackled it all, boosting cash flow by 40%, cutting DSO by 20 days, and achieving 90% straight-through processing. Here’s how they did it—without adding headcount.

Lead-to-Cash: Structuring a Successful Industry-Focused Transformation

How can your company transform lead-to-cash (L2C)? Learn from EY how to structure a successful L2C transformation program tailored to your industry!

Achieving Autonomous Finance - Pipe Dream or Reality?

ERPs are not sufficient to meet the requirements of Order to Cash Department! Learn how ExxonMobil is breaking the hype and adding Intelligence across their entire Order to Cash Process.

What We Learned From Automating Long-Tail Collections

The long tail of collections felt impossible to manage—thousands of low-dollar accounts leaking millions in cash flow while outdated processes buried the team in busywork. AI-powered worklists segmented customers by risk, automating no-touch accounts and tailoring low-touch strategies. The result? 48% better past-due coverage, reduced DSO, and a team finally ahead of the curve. The long tail isn’t a burden—it’s a goldmine.

Unwrapping Ferrero's Winning Formula for Effortless A/R Efficiency

Ferrero’s confections may be sweet, but their A/R process was anything but. Slow approvals, piling deductions, and manual collections left a bitter aftertaste—until automation changed the recipe. With 85% straight-through cash application, a 70% boost in collector productivity, and 60% faster deduction resolution, Ferrero found the perfect formula for A/R success.

2025 Deductions Playbook to Recover Vanishing Margins

Chargebacks from big-box retailers. Disputes from mom-and-pop stores. Trade and non-trade claims piling up while margins quietly vanish. The battle for deductions is fierce, but leaders are winning – recovering 80% of invalid claims while most are stuck at 50%. Jessica Butler reveals how they’re automating smarter, prioritizing better, and rewriting the deductions playbook for 2025.

Riveron Presents: The Journey So Far – Order to Cash Transformation

Riveron and HungerRush teamed up to transform HungerRush’s order-to-cash process from start to finish. This collaboration led to major improvements in efficiency, accuracy, and automation. As a result, manual effort was reduced by 60-70%, billing and cash application accuracy reached 99%, electronic invoicing and payment infrastructure became fully automated, and Days Sales Outstanding (DSO) improved significantly. In this discussion, we’ll explore how this project has evolved over the past year.

Treasury 3.0 : The Future of Cash Forecasting - Leveraging AI for Accuracy, Data Readiness, and Strategic Decision-Making

Let’s cut through the AI hype. While everyone’s busy debating whether AI will take over jobs, the real opportunity is hiding in plain sight—value creation. Treasurers who master AI-powered forecasting and low-code tools aren’t just automating—they’re transforming their roles from cash managers to strategic enablers.

From Back Office to Revenue Driver: Leveraging A/R Data for Sales Growth

By tapping into data from 14,000 customer payment histories, A/R became a sales powerhouse. The result? 30% fewer past dues, 70% faster onboarding, and millions in sales processed—all without adding headcount. Here’s how it happened.

Fast Cash: The Value Journey of a $22B Distributor

How Wesco Distribution built a case for a single unified foundational platform to digitize their Customer Financial Services operations. Let's take a walk through their multi-year journey of how they tamed the beast of 20+ ERP systems and many disparate ways of working that resulted from working silos and numerous acquisitions. Join us on our journey!

ZIRP is Over, But ZERP is Better: Laying the Foundation for Zero ERP Reliance

Countless ERPs. Disparate collections. Data overwhelm. Instead of waiting for ERP migration, Sherwin-Williams is building a unified A/R platform today. By automating collections, leveraging bolt-on cloud solutions, and aligning Finance & IT teams, they’re moving toward zero ERP reliance and creating a single source of truth for Credit and Collections — no waiting, no delays, just results.

What We Found Hiding in Our Month-End Close

2,000 revenue line items per month and a Mandate to move to GAAP ConferenceDirect uncovered revenue risks they didn’t even see coming. With automation, they cut close time to under 5 days and unlocked insights that transformed their process.

Win-Win-Win: How Doing the Right Thing Benefits All Key Stakeholders - Employees, Customers and Shareholders

Short-term wins or lasting success? Companies that prioritize culture and integrity don’t just survive—they thrive. Discover how an employee-first approach fuels customer success and long-term shareholder value. The real question: Are you building something that lasts?

A Survivor’s 90-Day Guide for Post-M&A Integration

13 acquisitions. $300M in open A/R. 90 days to integrate it all. Scott Evans shares how his team turned post-M&A chaos into seamless O2C operations—without missing a beat.

How Treasury Cut Forecasting Time by 30% During M&A Growth

Every day felt like a race against time. With growing acquisitions and no centralized system, cash reconciliation was a mess—manual, error prone, and reactive. Automation cut forecasting time by 30%, enabling real-time visibility and proactive decision-making.

From 30 Days to 7: How We Fixed Our Close & Freed Up 60+ Hours for the Team

Bank recs took 60+ hours, month-end dragged 30 days, and fraud risks slipped through. Automating 99% cut recs by 75%, closing in under 7 days—no more VLOOKUP nightmares, just faster close!

One Platform, Full Control: Simplifying A/R Across Six ERPs

Six ERPs, seasonal swings, and volatile commodity prices made managing A/R a challenge at Land O'Lakes. By centralizing Credit and Collections, they gained a unified view, slashed past-dues, and streamlined cash flow—without adding headcount. Here’s how they turned chaos into control.

Gen Alphas: Overpriced Job-Hoppers or the Smartest Yet?

By 2030, Gen Alpha will be 11% of the workforce, demanding high salaries and switching jobs faster than ever. They're AI natives, but how do companies tap into their skills without blowing the budget?

Accounts Payable Trends in 2025

Explore the emerging technologies and strategies shaping accounts payable in the next five years.

7x More Collections, 30% Faster: Implementing Autonomous Collections

Managing 4,000 customers, Supply Tech struggled with long-tail collections. With autonomous collections, they now handle 70 accounts daily—7x more than before. Past dues dropped by 50%, and DSO decreased by 5 days, all while freeing up time for collectors to grab that extra coffee.

From Play Call to Pay Call: Data Driven Personas Score the Cash Touchdown (Powered by AI)

In today’s rapidly evolving collections landscape, traditional strategies no longer give you a winning defense against overdue AR. Learn how to harness data driven personas to predict customer payment behaviors, tailor outreach strategies, and accelerate invoice resolution—turning every play into a winning payment strategy.

Beyond the Balance Sheet: Preparing for the Future of Accounting

160,000 CPAs will be gone by 2025. A 30% decline in accountants ahead. Soaring transaction volumes. The accounting profession is at a turning point. Discover how AI and strategy are redefining the role of accountants and shaping the future of the industry.

Revolutionizing Payments: Unlocking Hidden ROI & Competitive Advantages

Every payment transaction carries untapped potential—opportunities to reduce costs, improve cash flow, and strengthen financial strategy. Yet many businesses overlook these hidden opportunities. In this session, we’ll reveal how companies are leveraging smarter payment strategies, from interchange optimization to surcharge assessment to virtual card acceptance, to increase margins and transform payments into powerful tools. We’ll uncover how industry leaders are turning payments into a game-changing advantage.

A Survivor’s 90-Day Guide for Post-M&A Integration

13 acquisitions. $300M in open A/R. 90 days to integrate it all. Scott Evans shares how his team turned post-M&A chaos into seamless O2C operations—without missing a beat.

How Treasury Cut Forecasting Time by 30% During M&A Growth

Every day felt like a race against time. With growing acquisitions and no centralized system, cash reconciliation was a mess—manual, error prone, and reactive. Automation cut forecasting time by 30%, enabling real-time visibility and proactive decision-making.

From 30 Days to 7: How We Fixed Our Close & Freed Up 60+ Hours for the Team

Bank recs took 60+ hours, month-end dragged 30 days, and fraud risks slipped through. Automating 99% cut recs by 75%, closing in under 7 days—no more VLOOKUP nightmares, just faster close!

One Platform, Full Control: Simplifying A/R Across Six ERPs

Six ERPs, seasonal swings, and volatile commodity prices made managing A/R a challenge at Land O'Lakes. By centralizing Credit and Collections, they gained a unified view, slashed past-dues, and streamlined cash flow—without adding headcount. Here’s how they turned chaos into control.

Gen Alphas: Overpriced Job-Hoppers or the Smartest Yet?

By 2030, Gen Alpha will be 11% of the workforce, demanding high salaries and switching jobs faster than ever. They're AI natives, but how do companies tap into their skills without blowing the budget?

Accounts Payable Trends in 2025

Explore the emerging technologies and strategies shaping accounts payable in the next five years.

7x More Collections, 30% Faster: Implementing Autonomous Collections

Managing 4,000 customers, Supply Tech struggled with long-tail collections. With autonomous collections, they now handle 70 accounts daily—7x more than before. Past dues dropped by 50%, and DSO decreased by 5 days, all while freeing up time for collectors to grab that extra coffee.

From Play Call to Pay Call: Data Driven Personas Score the Cash Touchdown (Powered by AI)

In today’s rapidly evolving collections landscape, traditional strategies no longer give you a winning defense against overdue AR. Learn how to harness data driven personas to predict customer payment behaviors, tailor outreach strategies, and accelerate invoice resolution—turning every play into a winning payment strategy.

Beyond the Balance Sheet: Preparing for the Future of Accounting

160,000 CPAs will be gone by 2025. A 30% decline in accountants ahead. Soaring transaction volumes. The accounting profession is at a turning point. Discover how AI and strategy are redefining the role of accountants and shaping the future of the industry.

Revolutionizing Payments: Unlocking Hidden ROI & Competitive Advantages

Every payment transaction carries untapped potential—opportunities to reduce costs, improve cash flow, and strengthen financial strategy. Yet many businesses overlook these hidden opportunities. In this session, we’ll reveal how companies are leveraging smarter payment strategies, from interchange optimization to surcharge assessment to virtual card acceptance, to increase margins and transform payments into powerful tools. We’ll uncover how industry leaders are turning payments into a game-changing advantage.